The following table describes the log files for troubleshooting the ZangSmsConnector snap-in.
Log name |
Location |
Description |
Service installation/deployment logs |
/var/log/Avaya/sm/asm.log /var/log/Avaya/sm/TextLog_<TimeStamp>.log |
The ZangSmsConnector snap-in deployment logs. |
Service logs |
/var/log/Avaya/services/ZangSmsConnector/ZangSmsConnector.log For Centralized logging: /var/log/Avaya/services/ZangSmsConnector /ZangSmsConnector_json.log |
The ZangSmsConnector snap-in logs masked messages for GDPR compliance at FINEST Level. Avaya Oceana® Kibana dashboard displays Json logs that helps trace the SMS flow. |
Alarm logs |
/var/log/Avaya/services/event.log |
The ZangSmsConnector snap-in alarm logs. |
