The following table lists the common problems that can occur with ZangSmsConnector and how to troubleshoot these issues:
Issue description |
Solution |
ZangSmsConnectorGateway initialization failed! |
Check if the Oceana Messaging Snapin key attribute value is same as the value in the OmniChannel Administration Database. |
Service attributes value changes are not picked by the ZangSMSConnector |
Restart the snap-in using the Stop or Start option available on the Service Management page. |
