Log files location
BotConnector is an Avaya Breeze® platform snap-in service installed on Avaya Oceana® Cluster 2. It provides communication with the Avaya Automated Chat system. For more detailed information about Avaya Automated Chat system, refer to the Avaya Oceana® documentation suite. For more information about troubleshooting BotConnector, see Avaya BotConnector Snap-in Developer's and API Reference document on the Avaya Support site.
The following table lists the log files for troubleshooting the Avaya Breeze® platform BotConnector snap-in and their location:
Log name |
Location |
Description |
Service installation and deployment logs |
/var/log/Avaya/sm/deploy.log |
This log file validates the snap-in service installation and deployment logs. |
Service logs |
/var/log/Avaya/services/BotConnector/BotConnector.log |
This log file validates the snap-in service logs. |
Alarm logs |
/var/log/Avaya/breeze/alarms.log |
This log file validates the snap-in alarm logs. |
BotConnector service logs |
/var/log/Avaya/services/BotConnector/BotConnector.log |
This log file contains log messages specific to BotConnector, such as loading of adaptors, incoming REST requests, errors while processing requests, and any alarms or events generated by the service. |
