Changing the password for the cust account in User Management

Last Updated : Dec 27, 2021 |

About this task

AE Services installs the cust account in two places: in the local Linux password store and in the User Management service (local LDAP directory). This topic describes changing the password for the cust account in User Management (the local LDAP directory). The User Management cust account provides access to the User Management features in the AE Services Management Console.

Note:

If you change the Linux cust account password, you do not have to change the User Management password. The next time you log in to the AE Services Management Console, the User Management password will automatically be changed to the new password. However, if you remove the Linux cust account password and create a new account, you must change the User Management password to match the new Linux cust account password. AE Services Management Console will not automatically update the User Management password when a new Linux cust account is created.

Note:

If you require a greater level of security for this account, see Creating a new User Management administrator account and removing the default cust account from User Management.

Procedure

  1. Log in to the AE Services Management Console.).
  2. From the main menu, select User Management > User Admin > List All Users.
  3. From the List All Users page, select the option button for cust and click Edit.
  4. In the Password field, enter a new password.

    The default User Management password policy, which is based on a US standard keyboard, calls for a minimum of 8 characters, including a minimum of 1 uppercase character, 1 lowercase character, 1 alphanumeric character, and 1 special character. The following characters are not permitted: pound (#), dollar ($), apostrophe (’), double quotes ("), backslash (\), space, and any ASCII control character.

  5. In the Confirm Password field, re-enter the new password.
  6. Click Apply Changes.