Installing the AE Services license

Last Updated : Oct 09, 2018 |

About this task

To get the full functionality for AE Services you must install the AE Services license. Avaya sends the AE Services license file in an email message. If you did not receive a license file from Avaya, see Obtaining the AE Services license file. If you are upgrading from AE Services 6.x and you already have a license on a remote WebLM server (for example, the license was installed on a standalone WebLM server or System Manager), you need another license file. Uninstall the license file if you are upgrading from a major release to another release.

All earlier AE Services releases require a new license file when upgrading to AE Services.

Note:

By default, the AE Services server has a 30-days grace period. If a license file is not installed, the AE Services server enters in License Error mode. In License Error mode, you have 30-days in which to install a valid license file for AE Services. Error mode may also occur if an invalid (expired or incorrect) license file has been installed.

Procedure

  1. Log on to the AE Services Management Console and click Licensing > WebLM Server Access.
  2. On the Web License Manager Logon page, type your WebLM user name and password, and click the arrow.
  3. On the WebLM Install License page, click Browse.
  4. Locate the AE Services license file, and select it.
  5. With the license file name displaying in the text box, click Install.

    WebLM uploads the license file to the WebLM server. When the process is complete, the server displays the message License file installed successfully.

    Note:

    If you do not receive this message, see Troubleshooting licensing error messages.

  6. Verify that the license settings.
    1. Click Licensed Products > Application_Enablement.
    2. Verify that the correct license settings are enabled.
  7. Click Logout.
  8. Restart AE Services.

    See Restarting AE Services from the AE Services Management Console or Restarting AE Services from the Linux command line.