Restarting AE Services from the Linux command line

Last Updated : Jan 13, 2017 |

About this task

You must restart AE Services to use the capabilities of the license. You can restart AE Services from the command line or through the Application Enablement Services Management Console, the web-based administrative interface.

Follow this procedure to restart AE Services from the command line.

Note:

This procedure is available only if you installed the Avaya Services package.

Procedure

  1. Open an ssh session to the AE Services server, using either of the following methods.

    • Customers using the Avaya Services package: Log in as cust, and access the root account by using the su - root command.

    • Avaya service technicians: Log in as craft, and access the root account by using the su - sroot command.

  2. Restart AE Services using the following command: systemctl restart aesvcs.service.

Result

The restart command stops AE Services, configures them, and then starts the services. The restart process takes from 3 to 10 minutes.