Creating a new User Management administrator account and removing the default avaya account from User Management

Last Updated : Dec 27, 2021 |

Procedure

  1. From your browser, log in to the AE Services Management Console as avaya with the default password, avayapassword. See Logging into the Management Console.
  2. From the main menu, select User Management > User Admin > Add User.
  3. Complete the Add User page as follows:
    1. In the User Id field type a user name, for example aesuseradmin.
    2. In the Common Name field, type the name the user prefers to use, for example Pat Adams.
    3. In the Surname field, type the user's last name, for example Adams.
    4. In the User Password field, type a password.

      The default User Management password policy, which is based on a US standard keyboard, calls for a minimum of 8 characters, including a minimum of 1 uppercase character, 1 lowercase character, 1 alphanumeric character, and 1 special character. The following characters are not permitted: pound (#), dollar ($), apostrophe (’), double quotes ("), backslash (\), space, and any ASCII control character.

    5. In the Confirm Password field, re-enter the password.
    6. In the Avaya Role field, select userservice.useradmin.
    7. Click Apply.

      Your browser displays the Add User Results page, indicating that the user was created successfully.

  4. Log out of the AE Services Management Console (you are logging out as avaya).
  5. Log in to the AE Services Management Console again with the user name and password you created in Step 3 (aesuseradmin, based on this example).
  6. From the main menu, select User Management > User Admin > List All Users.
  7. From the List All Users page, select the option button next to avaya, and click Delete.
  8. From the Delete User page, click Delete.