This section is intended for customers performing installation and Avaya service technicians who are installing or upgrading AE Services Software-Only server for a customer with a maintenance contract.
You can download the AE Services Software-Only ISO image and files for Release 10.2.x. Visit the Avaya Product Licensing and Delivery System (PLDS) website at https://plds.avaya.com. If you are performing an installation or upgrade from an earlier release, you need the AE Services Software-Only ISO image.
USB keyboard, USB mouse, video monitor, and cables or laptop computer with an Ethernet crossover cable.
Blank CDs or DVDs.
A web browser. For more information about the supported browser versions, see Administering Avaya Aura® Application Enablement Services.
A computer with a CD burner or a DVD burner.
The customer order number applies to Avaya service technicians who are installing or upgrading AE Services Software-Only server for a customer with a maintenance contract.
The AE Services license file. For information about getting the license file, see license requirements.
