Planning checklist

Last Updated : Dec 23, 2024 |

This checklist outlines planning requirements and tasks that you must complete before deploying the Avaya Aura® Web Gateway.

No.

Task

Notes

1

Ensure that you have all required skills and knowledge.

Before deploying Avaya Aura® Web Gateway, ensure that you have all required skills and knowledge described in this chapter.

2

Ensure that you have all required components and equipment.

Team Engagement deployments require Avaya Aura®. Your deployment can also include Conferencing. For more information about components, see Product compatibility.

You must also have:

  • A virtual machine. You can deploy Avaya Aura® Web Gateway in a VMware or Amazon Web Services environment either using either an Avaya-provided OVA or as a software-only application. Ensure your system meets the specifications outlined in Resource profile specifications for Avaya Aura Web Gateway on VMware and Resources profile specifications for Avaya Aura Web Gateway on Amazon Web Services.

  • The Red Hat Enterprise Linux 8.10 operating system, if you are planning to install Avaya Aura® Web Gateway as a software-only application. If you are installing Avaya Aura® Web Gateway using an Avaya-provided OVA, the operating system is installed automatically.

  • An SSH tool, such as PuTTY.

    Tip:

    Configure your SSH tool to properly see lines in the Avaya Aura® Web Gateway configuration utility. For example, in the PuTTY Reconfiguration screen, navigate to Window > Translation and do the following:

    • Set Remote character set to Use font encoding.

    • Select Use Unicode line drawing code points.

3
Determine the structure of your deployment. Deployment types are:

  • A single FQDN with a single data center.

  • Multiple FQDNs with a single data center.

  • Multiple data centers.
Consider the following to determine which deployment type you require:

  • Do you want a single FQDN for all services or a separate FQDN for each service? A single FQDN has some restrictions and requires internal traffic to be routed through the reverse proxy. However, with a single FQDN, you can use a single certificate for all services.

  • Does your system require a single data center or multiple regionally-distributed data centers?

4

Ensure that you can log in to the Avaya Product Licensing and Delivery System (PLDS) to download software and to obtain licences.

Ensure that you have access to PLDS and can download files. Download the Avaya Aura® Web Gateway installation file from PLDS.

Avaya Aura® Web Gateway software and enhanced user privileges are licensed capabilities.

You can access PLDS at http://plds.avaya.com/.

5

Obtain the required IP addresses, FQDNs, and certificates.

The IP addresses are used by the interfaces of the different infrastructure components. Certificates are required to ensure secure interaction between solution components. For more information, see Required FQDNs and certificates.

6

If you are planning to deploy a geographically distributed system, review the external load balancer requirements.

See External load balancer requirements.

7

Open the required ports on the firewall.

For detailed information about the ports that must be opened, go to https://support.avaya.com/security, scroll down, and click Avaya Product Port Matrix Documents. Navigate to the Avaya Aura® Web Gateway section and then click on the appropriate Port Matrix document for the release to open it.