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Deploying the Avaya Aura® Web Gateway

Table of Contents

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  • Legal
  • Introduction
    • Purpose
    • Change history
  • Avaya Aura Web Gateway overview
    • New in this release
    • Solution architecture
    • Topology diagram
    • Geographical distribution overview
      • General geographical distribution topology
      • Signaling and media path topology when clients are located in or near different data centers
      • Signalling and media path topology when both clients are located in or near the same data center
    • Push notifications
    • Data encryption
    • Interoperability
      • Product compatibility
      • Web browser requirements
  • Deployment process
    • Configuration worksheet
  • Planning and preinstallation
    • Planning checklist
    • Required skills and knowledge
    • Required FQDNs and certificates
    • Virtual machine requirements
      • Software requirements
      • Resource profile specifications
        • Resource profile specifications for Avaya Aura Web Gateway on VMware
        • Resource profile specifications for Avaya Aura Web Gateway on ASP R6.0.x (KVM on RHEL 8.10)
        • Resources profile specifications for Avaya Aura Web Gateway on Amazon Web Services
          • Networking considerations for Amazon Web Services
            • Connection types
      • Supported ESXi version
    • Virtual disk volume specifications
    • External load balancer requirements
    • Linux alias commands
    • System layer commands
      • sys secconfig command
      • sys versions command
      • sys volmgt command
      • sys smcvemgt command
        • sys smcvemgt usage examples
      • passwdrules command
      • Data encryption commands
        • encryptionPassphrase command
        • encryptionRemoteKey command
        • encryptionLocalKey command
        • encryptionStatus command
    • Characters supported for Avaya Aura Web Gateway passwords
  • Initial setup
    • OVA-based deployments
      • Deployment process checklist
      • Obtaining the Avaya Aura Web Gateway OVA file
        • Downloading software from PLDS
      • Virtual machine deployment options
        • Supported vSphere clients
        • Deploying the Avaya Aura Web Gateway OVA using the vSphere Client
          • Data encryption field descriptions
          • Enhanced Access Security Gateway field descriptions
        • Deploying the Avaya Aura Web Gateway OVA using the Host Client connected directly to the ESXi host
        • Deploying the Avaya Aura Web Gateway OVA through Solution Deployment Manager from System Manager
      • Enabling the Enhanced Access Security Gateway from the CLI
      • Configuring UEFI Secure Boot for OVA-based virtual machines
        • Checking the UEFI Secure Boot status
      • Enabling FIPS mode
        • Disabling FIPS mode
      • Enabling additional STIG hardening
        • Disabling additional STIG hardening
    • Software-only deployment in VMware-based virutalization environment
      • Software-only installation checklist for VMware-based environment
      • Red Hat Enterprise Linux installation
        • Disk partitions for software-only deployments
      • Creating disk partitioning for software-only deployments
      • Creating an administrative user
      • Additional packages required by Avaya Aura Web Gateway
        • Installing additional RHEL 8.4 or RHEL 8.10 packages manually
      • Enabling the Haveged service
      • Enabling FIPS for software-only systems
      • RHEL packages management
        • Enabling required RHEL repositories
      • Installing the system layer
      • Checking the Chrony service status
      • Checking the connection to System Manager
    • Software-only deployment on Amazon Web Services
      • Software-only installation checklist for Amazon Web Services
      • Prerequisites for software-only deployment on AWS
      • Creating a key pair
      • Creating and applying load balancer certificates
      • Creating security groups
        • Traffic rules for the Avaya Aura Web Gateway security group
        • Traffic rules for the Avaya Aura Web Gateway load balancer security group
      • Installing Red Hat Enterprise Linux 8.10 on AWS
        • Configuring DNS settings on RHEL
      • Enabling root access
      • Prerequisites for installing the system layer on AWS
      • Creating target groups
      • Creating and configuring Elastic load balancers
      • Configuring idle timeout
    • Uninstalling the Avaya Aura Web Gateway
      • Removing a non-initial node from the cluster if the node is unavailable
  • Avaya Aura® Web Gateway setup
    • Avaya Aura Web Gateway installation checklist
    • Installing the Avaya Aura Web Gateway
    • Performing a silent installation
      • Seed node replacement configuration
    • Installing additional nodes to create a cluster
      • Configuring RSA public and private keys for SSH connections in a cluster
    • Avaya Aura Web Gateway initial configuration settings
      • Front-end host, System Manager, and certificate configuration
      • LDAP configuration
        • LDAP advanced parameters
        • Multiple authentication and authorization domains
        • Configuring the role search parameters
          • LDAP parameter descriptions
        • LDAP attributes replication to the global catalog
      • Cluster configuration
      • Virtual IP configuration options
      • Advanced configuration
    • Changing the Cassandra user name and password
    • Changing the default password for automatic backups
    • Starting services using a command line
    • Configuring OAMP to use Linux account credentials on the Avaya Aura Web Gateway administration portal
    • Uninstalling the Avaya Aura Web Gateway
      • Removing a non-initial node from the cluster if the node is unavailable
  • Deploying AAWG on ASP 130 R6.0.x (KVM on RHEL 8.10)
    • UPDATE December, 2025
  • Global FQDN configuration
    • DNS configuration
    • Configuring the front-end FQDN
    • Avaya Meetings Server configuration for single FQDN deployments
      • Configuring Avaya Workplace Client conference control
      • Configuring Web Collaboration
  • System Manager, Avaya Aura® Device Services, Media Server, and Avaya Meetings Server configurations
    • Adding the Avaya Aura Web Gateway to System Manager
      • Configuring SIP Trunks for the Avaya Aura Web Gateway on System Manager
      • Serviceability agents
        • Setting up an SNMPv3 user profile
        • Setting up an SNMP target profile
        • Assigning the SNMPv3 user profile
      • Configuring a registration expiration timer
      • Configuring Avaya Aura Media Server in System Manager
    • Configuring Avaya Aura Media Server settings
    • Configuring the Avaya Aura Web Gateway on Avaya Aura Device Services
      • Uploading clients to the web deployment service
    • Configuring the Avaya Aura Web Gateway on Avaya Meetings Server
    • Route configuration for an external load balancer
  • Avaya Session Border Controller configuration
    • Avaya Session Border Controller configuration checklist
    • Reverse proxy configuration
      • Reverse proxy configuration checklist for a single FQDN deployment
      • Reverse proxy configuration checklist for a multiple FQDN deployment
      • Prerequisites
      • Checklist for creating a TLS server profile for reverse proxy in a single FQDN deployment
      • Checklist for creating TLS server profiles for reverse proxy in a multiple FQDN deployment
      • Certificate Authority configuration checklist
      • Enabling web socket support
      • Configuring external traffic rules in a single FQDN for all services deployment
        • External traffic rules for a single FQDN deployment
      • Configuring internal traffic rules in a single FQDN for all services deployment
        • Internal traffic rules for a single FQDN deployment
      • Configuring external traffic rules in a multiple FQDN deployment
        • External traffic rules in a multiple FQDN deployment
    • External client access configuration
      • External client access configuration checklist
      • Checklist for creation of a TLS server profile for a management interface
      • Configuring Avaya SBC load monitoring
      • Adding Avaya Session Border Controller to the Avaya Aura Web Gateway
      • Adding Avaya Session Border Controller to Avaya Meetings Server Management
      • WebRTC client side TURN configuration
        • Checklist for WebRTC client side TURN configuration
        • Prerequisites
        • TLS server profile checklist for client side TURN configuration
        • Firewall configuration
        • Configuring a TURN/STUN profile for WebRTC calls on Avaya Session Border Controller
        • Configuring the TURN relay service for WebRTC calls on Avaya Session Border Controller
        • TURN/STUN service configuration on the Avaya Aura Web Gateway
        • Enabling TURN usage in a WebRTC client
      • External native clients media configuration
        • External native clients media configuration checklist
        • Prerequisites
        • TLS server profile checklist for external native clients media configuration
        • TLS server profile checklist for media tunneling interfaces
        • Firewall configuration
        • Configuring the Avaya Session Border Controller signaling interface
        • Configuring the Avaya Session Border Controller media interface
        • Configuring Avaya Session Border Controller server flows
    • Certificate setup
      • Creating a certificate signing request on Avaya Session Border Controller
      • Signing certificates with the System Manager CA
      • Installing a certificate and a key
      • Installing the Avaya Meetings Management CA certificate to Avaya SBC
      • Installing a CA certificate on Avaya SBC
    • TLS client and server profiles setup
      • Creating a TLS server profile
      • Creating a TLS client profile
    • Configuring Avaya SBC network interfaces
  • Troubleshooting
    • Unexpected characters in the /etc/hosts file on a localhost line
    • A node removed from the Cassandra cluster has the “live” status in the app listnodes output
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
      • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
  • Certificate configuration using the configuration utility
    • Generating Certificate Signing Requests
    • Getting certificates signed by the third-party CA
    • Applying third-party signed certificates to the Avaya Aura Web Gateway
    • Adding third-party root CA certificates to the Avaya Aura Web Gateway
    • Creating a Certificate Signing Request (CSR) using OpenSSL
    • Signing identity certificates for Avaya Aura Web Gateway using third-party CA certificates
      • Generating an identity certificate chain
    • Configuring System Manager to trust third-party root CA certificates
    • Creating a client certificate
      • Importing client certificates into web browsers
        • Available certificate validation options
  • Best Practices for VMware performance and features
    • Timekeeping
    • VMware Tools
    • VMware networking best practices
    • Storage
    • Best Practices for VMware features
      • VMware High Availability
      • VMware vMotion
      • VMware snapshots
  • Creating RHEL virtual machine on Nutanix
    • Uploading the RHEL ISO to Nutanix server
    • Installing RHEL on the Nutanix server
  • Glossary
    • Cassandra
    • Busy Hour Call Attempts
    • Domain Name System (DNS)
    • Fully Qualified Domain Name (FQDN)
    • Network Time Protocol (NTP)
    • Secure Shell (SSH)
    • Simple Network Management Protocol (SNMP)
    • SSL (Secure Sockets Layer) Protocol
    • TCP
    • TLS
    • UDP
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Deploying the Avaya Aura® Web Gateway
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Last Updated : Apr 25, 2014 |
Avaya Aura® Web Gateway
Deploying
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