Reverse proxy and load balancer need to accept external and internal connections to the <Service FQDN>:443 address. For example: conferencing.avaya.com:443.
Usually, the
Avaya Aura® Web Gateway uses its own internal load balancer that distributes requests between cluster nodes. The
Avaya Aura® Web Gateway internal load balancer handles internal and external requests differently:
When you use an external load balancer, it redirects internal requests to Avaya Aura® Web Gateway port 443 and external requests to Avaya Aura® Web Gateway port 8444.
The following table shows URL replacement methods that you must configure on the external load balancer to update requests to different servers and services.
Request URL |
Destination Address |
URL Replace |
Component |
/uwd/rest |
<Avaya Meetings Management Virtual IP FQDN>:443 |
/uwd/rest |
Avaya Workplace Client Conference Control (UCCS) |
/uwd/ws |
/uwd/wc |
/wcs1/ |
<WCS1 FQDN>:443 |
/ |
Avaya Aura® Media Server |
/wcs2/ |
<WCS2 FQDN>:443 |
/ |
/wcsX/ |
<WCSX FQDN>:443 |
/ |
/ups |
<AAWG Node 1 FQDN>:<port> <AAWG Node 2 FQDN>:<port> <AAWG Node X FQDN>:<port> For internal requests, use port 443. For external requests, use port 8444. |
/ups |
Avaya Aura® Web Gateway |
/csa |
/csa |
/uwd/dist |
/uwd/dist |
/notification |
/notification |
/portal |
/portal |
/acs |
<AADS Node 1 FQDN>:8448 <AADS Node 2 FQDN>:8448 <AADS Node X FQDN>: 8448 |
/acs |
Avaya Aura® Device Services |
