AVAYA DOCUMENTATION CENTER
Find answers to your technical questions and learn how to use our products
Using Avaya Workspaces for CRM for Avaya Experience Platform™ Public Cloud
Keyboard shortcuts
Avaya Workspaces for CRM conforms to the Voluntary Product Accessibility Template (VPAT) guidelines and provides accessibility support for low-vision and visually impaired users. The following table lists the keyboard shortcuts you can use to navigate within Avaya Workspaces for CRM:
Shortcut key |
Action |
|---|---|
Ctrl+Alt+1 |
Opens the agent state list. |
Ctrl+Alt+2 |
Highlights the first user interface element on the top menu bar. The first user interface element on the top menu bar is |
Ctrl+Alt+3 |
Highlights the first tab on the Settings window. |
Up/Down |
Moves up and down on a menu or a list. |
Right |
Expands a menu or a list. Moves right if the user is in a field. |
Left/Backspace |
Collapses a menu or a list. Moves left or deletes the text if the user is in a field. |
Esc |
Closes a menu or a list. |
Tab |
Highlights the next user interface element. |
Shift+Tab |
Highlights the previous user interface element. |
by default.Keyboard navigation is active only if you open a menu using a keyboard. The keyboard navigation is inactive if you open a menu using a mouse.