The following table lists examples of the parameter options that you can add to configure the virtual agent according to your requirements.
|
Name
|
Description
|
|
codecType
|
Recommended values include PCMU or PCMA. However, depending on your requirements, you can add other values. For example:
-
OPUS
-
OPUS_NARROW
-
OPUS_CONSTRAINED
-
PCMU
-
PCMA
-
G722
-
G722_24K
-
G722_32K
-
G726
-
G729A
|
|
domain
|
The default Avaya Experience Platform™ Public Cloud domain, used as the BYOBot SIP Invite To and ReqURI values.
You must only use the default domain.
|
|
from
|
The customer's caller ID from which the BYOBot SIP virtual agent receives the call.
|
|
fromDisplayName
|
The display name for the BYOBot SIP call.
|
|
trunkName
|
The hybrid trunk to use for the BYOBot SIP call. By default, this includes the customer's hybrid trunk name.
If a customer has more than one hybrid trunk, they can specify one of the multiple hybrid trunk names.
|
|
trunkNames
|
A list of hybrid trunks in order of priority.
This applies to customers who have more than one hybrid trunk.
|
|
pai
|
The PAI username of the BYOBot SIP call.
|
|
paiDisplayName
|
The PAI display name of the BYOBot SIP call.
|
|
paiDomain
|
The PAI domain of the BYOBot SIP call.
|
|
axpDialogIdHeader
|
The custom header name that contains the Dialog ID.
|
|
axpLanguageHeader
|
The custom header name that contains information about the language used in the BYOBot SIP.
|
