Configuring basic settings for a BYOBot SIP virtual agent

Last Updated : Jul 30, 2024 |
Prolog information
To add a virtual agent to Automation, configure the basic settings and save the BYOBot SIP virtual agent.
  1. In the navigation pane, click the Virtual Agents icon.
  2. On the Virtual Agents page, click the Add icon and select New BYOBot SIP.
  3. On the Basic tab, set up the basic settings as required.
  4. To save the virtual agent, click Save Draft.
    STEP RESULT:
    The Virtual Agents page displays the BYOBot SIP virtual agent in the list of available virtual agents. You can continue editing the BYOBot SIP virtual agent later.