You can configure the Create Callback task to complete the callback creation with the collected parameters from other tasks. If an error occurs during the callback creation, the self-service flow proceeds to the Callback error task.
On the canvas, click the Create Callback task.
STEP RESULT:
Automation displays the Properties pane at the side of the screen.
In the Name field, type a name for the task.
ADDITIONAL INFORMATION:
For example, Create Callback.
In the Contact Number list, select ContactNumber.
In the Delivery Strategy list, select Customer First.
