Checklist for push notification service configuration

Last Updated : Sep 01, 2026 |
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Use this checklist to set up the push notification service for your iOS or Android applications.
Depending on whether you are planning to work with the default Avaya Push Notification provider or a third-party push notification provider, the task you perform is slightly different.
No.
Task
Notes
1
Set up an Avaya Spaces account.
See Avaya Cloud account configuration.
This step is not required for third-party notification providers.
2
Configure the third-party push notification provider.
See the requirements in Third-party push notification provider requirements.
This step is not required if you are working with the Avaya Push Notification provider.
3
Configure your enterprise network.
See Firewall configuration for push notification services.
4
If you are using the Avaya Push Notification Provider, upload CA certificates to the truststore.
See Configuring the use of CA certificates for Avaya push notifications provider.
5
Configure the push notification provider on the Avaya Aura® Session Manager.
6
Configure push notifications for applications.
See Configuring push notification application settings.
7
Configure EC500Delay Deactivation State on Communication Manager.
See Configuring EC500Delay Deactivation State on Communication Manager.
8
Set the parameters to enable push notifications on iOS or Android applications.
See Configuration parameters for iOS and Android applications.
To enable push notifications in iOS or Android applications, you must configure the required parameters using Avaya Aura® Device Services or a settings file. Avaya Aura® Device Services is the recommended option if it is available in your deployment.