Disabling Load Balancer

Last Updated : Sep 01, 2026 |
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You cannot disable the load balancer, if:
  • SIP Entities are configured with Load Balancer. The system displays the following message:
    Load Balancer feature cannot be disabled as some of the SIP Entities are configured with Cluster CM. Please remove cluster configuration from SIP Entities.
  • Applications are configured with Routing Policies. The system displays the following message:
    Load Balancer feature cannot be disabled as some of the Applications are configured with Routing Policies. Please remove all the Routing Policies from Applications.
Before you begin
If configured, remove:
  • Load Balancer configuration from SIP Entities.
  • All the Routing Policies from Applications.
  1. On the System Manager web console, click Elements Session Manager Global Settings.
  2. Clear the Enable Load Balancer check box.
  3. Click Commit.