When you configure the Session Manager’s SIP Identity Certificate to use System Manager as the CA, links to Communication Manager become nonfunctional because Communication Manager does not trust the System Manager CA. Use this procedure to make Communication Manager trust the System Manager CA certificate.
Before you begin
Verify that you can access the System Manager CA certificate.
Log in to the Communication Manager server web interface.
Click Administration and select Service (Maintenance).
In the navigation pane, click Miscellaneous Download Files.
Select File(s) to download from the machine I’m using to connect to the server.
Click Browse.
Select the System Manager CA certificate that you want to download and click Open.
Click Download.
In the navigation pane, click Security, and then click Trusted Certificates.
Click Add.
Enter the name of the downloaded System Manager CA certificate.
ADDITIONAL INFORMATION:
You must enter the full name of the file with extension.
Click Open.
Select the Communication Manager check box.
Click Add.
Restart Communication Manager.
Select Delayed Shutdown and Restart server after shutdown.
ADDITIONAL INFORMATION:
Other:
Restarting the Communication Manager server stops the SMI server you are currently using. You will be unable to access the webpages until the server restarts.
