Hierarchy in communication profile worksheets

Last Updated : Dec 14, 2023 |
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The table provides the parent-child relation of communication profile worksheets in the Excel template for bulk import and export of user.
Element 
Master worksheet
Child worksheets
Session Manager
Session Manager Profile
None
Communication Manager — Endpoint
CM Endpoint Profile
  • Station Site Data
  • Buttons
  • Feature Buttons
  • Expansion Module Buttons
  • Soft Keys
  • Display Buttons
  • Station Abbr Dialing Data
  • Station Data Module
  • Station Hot Line Data
  • Native Name Data
Communication Manager — Agent
CM Agent Profile
  • CM Agent LoginId Skills Data
  • CM Agent Native Name Data
Messaging
Messaging Profile
  • Messaging MMSpecific
  • Messaging CMMSpecific
  • Messaging AAMSpecific
IP Office
IP Office Endpoint Profile
None
CS 1000
CS 1000 Endpoint Profile
None
Avaya Breeze® platform
CE Profile
None
Presence
Presence Profile
None
Work Assignment
Work Assignment Profile
  • Work Assignment Resource Details
  • Work Assignment Agent Attributes
Avaya Messaging
Avaya Messaging Profile
None
Equinox
Equinox Profile
None