SIP Team button has two functions: a display function and an execution function.
Using the display function, a member of the team (monitoring station) can observe the station state of another team member (monitored station). The station state of the monitored station is a combination of active calls and ringing calls on the station.
With the execution function, a member of the team can:
Establish a call directly to the monitored station.
Pick up a ringing call from the monitored station.
Transfer an active call.
Complete a transfer operation.
Override the redirection of the monitored stations.
Feature operation and control are the same for H.323 and SIP.
The SIP Team button is supported on 1XC 6.2 and 96X1 SIP 6.2.4.
SIP Team button features
Features of the SIP Team button include:
Direct Transfer Transfer an active call. The call is put on hold automatically and the transfer-destination (monitored station) is called. The user does not need to press the Transfer button.
Transfer Upon Hangup Complete a transfer operation when the user hangs up the phone. The user does not need to press the Transfer Complete button.
Override the Monitored Station’s Forwarding The monitoring station overrides the redirection of the monitored station if the monitored station does not answer a call within a certain time. The system redirects the call according to the redirection policy of the monitoring station.
