Adding a third party CA to Communication Manager

Last Updated : Jun 18, 2014 |
Configure Communication Manager to trust a third party root CA.
When you replace the SIP CA with the third party certificate, all Communication Manager TLS connections will go down.
Perform this procedure for each Communication Manager that is connected to the Session Manager.
Prolog information
  1. Verify you can access the third party root CA certificate.
  2. Log in to the Communication Manager server web interface.
  3. Click Administration and select Service (Maintenance).
  4. In the left menu, under Miscellaneous, click Download Files.
  5. Select File(s) to download from the machine I’m using to connect to the server.
  6. Click Browse.
  7. Select the third party CA certificate you want to download and click Open.
  8. Click Download.
  9. In the left menu, under Security, click Trusted Certificates.
  10. Click Add.
  11. Enter the name of the downloaded third party CA certificate.
    ADDITIONAL INFORMATION:
    Note:
    You only need to enter the name of the file.
  12. Click Open.
  13. Select the Communication Manager check box.
  14. Click Add.
  15. Restart Communication Manager.
    ADDITIONAL INFORMATION:
    Other:
    Select Delayed Shutdown and Restart server after shutdown. Restarting the Communication Manager server stops the SMI server you are currently using. You will be unable to access the Web pages until the server restarts.
  16. Repeat this procedure for each Communication Manager connected to the Session Manager.