Modifying endpoint settings for a group of existing users

Last Updated : Sep 01, 2026 |
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Use this procedure to modify the endpoint settings for a group of existing users by using the Global Endpoint Change capability, also known as Global Search and Replace.
Using the Job Scheduler page, you can schedule endpoint setting changes to occur at a later time that might be less disruptive to the user, for example, midnight local time.
Important:
When the administrator submits the changes, the system sends the changes to the endpoint. Certain changes can be disruptive. Use caution when making changes and be aware of the impact of a change on a user.
Before you begin
  • Perform a bulk import of a group of users to apply an initial set of endpoint settings. For example, LDAP import.
  • When using bulk import to define a group of users, import the users to identify those users with the Global Search and Replace criteria. For example, a sequential set of extensions.
  • If the Global Search and Replace criteria matches with multiple endpoint types, for example 9641 and 9611, you can change parameters that are applicable to one endpoint type but not the other.
  1. On the home page of the System Manager web console, click Elements Communication Manager Endpoints Manage Endpoints.
  2. In the upper right corner of the Endpoint List table, click Advanced Search.
  3. Enter the search criteria to obtain the list of endpoints that you want to change.
  4. Select the endpoints from the list displayed based on the search criteria.
  5. Click More Actions Global Endpoint Change.
  6. In the appropriate tab, change the required settings.
  7. When you finish modifying the settings, do one of the following:
    • Click Commit to commit the changes.
    • Specify the date and time to change the endpoint settings and click Schedule.