This task details how to create a region when you want to assign a Fixed-region policy to a user's communication profile.
Before you begin
Ensure that Session Manager and Branch Session Manager instances are on Release 8.1.11 or above.
Select the Enable Policy Based Assignment of Session Managers option on the Global Settings page.
On the System Manager web console, click Elements Session Manager Session Manager AdministrationGroups.
On the Session Manager Groups tab, click NewNew Region.
ADDITIONAL INFORMATION:
System Manager displays the New Session Manager Group page.
In the Name field, type the region name.
In the Description field, type a description about the region.
To assign Session Manager to region, under the SMs unassigned or assigned to other Region section, from the Region list, select the region name.
If you select the same region name for Session Manager, System Manager refreshes the page and displays the assigned region under the SMs in Region section.
If you select another region name for Session Manager, System Manager displays the assigned region under the SMs unassigned or assigned to other Region section.
Note:
If Session Manager assignment of an existing region is updated and the region is assigned to a user's Session Manager profile, then the changes made are reflected in the user's communication profile within 24 hours.
Click Commit.
ADDITIONAL INFORMATION:
System Manager displays the Confirm Region assignments page.