Use the procedure to remove association between an IP Office endpoint profile and a user only when IP Office is unused or corrupted.
Using putty, navigate to the $ABG_Home/tools folder.
Open the IPOffice.properties file, and set the force_delete_user property to true.
ADDITIONAL INFORMATION:
By default, the force_delete_user property is set to false to ensure that the user data on IP Office and System Manager is synchronized.
Save the properties file.
To apply the changes, you must restart the Application server. At the prompt, type smgr restart.
ADDITIONAL INFORMATION:
During a restart the System Manager web console will be unavailable for 10-15 minutes.
On System Manager web console, click UsersUser Management and delete the IP Office Endpoint Profile of the user that exist on the abandoned or corrupted IP Office.
Set the force_delete_user property to false and restart the Application server.
