There are various configuration related problems which will cause the upgrade to fail. The scenarios can be repaired by readjusting the downloading or configuration settings.
Table 1: Failure scenarios and repair actions
Problem |
Possible cause |
Action |
Free Application Memory is xxx MB. Use show application-memory for more details
|
You tried to configure more memory than is available in the main bank. |
Re-adjust the allocation of memory between the Sniffer cache application and the TFTP server. Be sure the Sniffer allocation is not needed for trouble shooting. |
Application Memory reached its limits. Sniffer and TFTP server application memory sizes restore to defaults
|
You tried to download configuration files after configuring the total memory allocations for applications and Sniffer to more than 12 Mb in the startup configuration and performing a reset. |
None. The memory allocations are set to the default values. |
Cannot download file to Gateway |
|
See the specific error message you receive. |
Not enough memory in RAM
|
The remote file is larger than the available RAM. |
Free more space in the RAM using the erase phone-script or erase phone-image command. |
Not enough memory in NVRAM
|
The remote file is larger than the available NVRAM. |
Free space in the NVRAM using the erase phone-script command. |
File already Exists in other Bank
|
You tried to download the same file to more than one bank. |
None. You cannot load two files with the same file name to more than one bank. |
TFTP - General failure
|
File name or path incorrect |
Check the file name and path. |
Can't start upload operation. Wrong operation parameters or other operation already in progress, please try again
|
You are trying to upload a file from an empty bank. |
Upload from a different bank. Download a file to the bank. |
