The following restrictions can be used with vector-initiated service observing to guard against unauthorized use.
Call prompting commands can be used in service observing vectors to provide passcode protection, and to limit access to observing specific destinations or verified caller entered digits.
Time of Day/Day of Week checks can be incorporated in service observing vectors.
A vector can be created to be used exclusively for service observing.
For a VDN to be observed as the result of a route-to command, the VDN must have a COR that allows it to be observed.
The calling permissions of the COR assigned to the service observing VDN in conjunction with the can be observed settings of the COR assigned to the destination determine what agents, stations, or VDNS can be observed.
