The following example shows a vector that connects a user to a pre-programmed FAC and extension using Call Prompting to allow the observer to select the extension that the observer wants to observe. In this example, the observer is Service Observing a VDN.
Service Observing vector with programmed FAC and extension
1. wait-time 0 secs hearing ringback
2. collect 5 digits after announcement 2300 [Please enter your 5-digit security code.]
3. goto step 5 if digits = 12345 [security code]
4. disconnect after announcement 2000
5. wait-time 0 seconds hearing ringback
6. collect 1 digits after announcement 2310 [Enter 1 to observe sales, 2 to observe billing.]
7. route-to number 113001 with cov n if digit = 1 [11 = listen-only observe, 3001 = Sales VDN]
8. route-to number 113002 with cov n if digit = 2 [11 = listen-only observe, 3002 = Billing VDN]
9. goto step 6 if unconditionally
