Vector screen example

Last Updated : Sep 08, 2012 |

The following example shows the Call Vector screen with the Attendant Vectoring field enabled.

Call Vector screen


change vector xxx                                         page 1 of 3
              CALL VECTOR

    Number: xxx                  Name: ___________________________
Multimedia? n      
Attendant Vectoring? y
     Meet-me Conf? y           Lock? y
     Basic? n    EAS? n   G3V4 Enhanced? n   ANI/II-Digits? n   ASAI Routing? n
 Prompting? n    LAI? n  G3V4 Adv Route? n   CINFO? n   BSR? n   Holidays? n

01 ____________
02 ____________
03 ____________
04 ____________
05 ____________
06 ____________
07 ____________
08 ____________
09 ____________
10 ____________
11 ____________

The Attendant Vectoring field appears only when Attendant Vectoring is enabled on the Customer Options screen. If either Basic Vectoring or Prompting are set to y, the Attendant Vectoring field defaults to n. If Basic Vectoring, Prompting, and Enhanced Conference are not enabled on the Customer Options screen, the Attendant Vectoring field defaults to y, and it cannot be changed to n. When the Attendant Vectoring field on the Call Vector screen is set to y, that vector is used as an attendant vector.

To associate VDNs and vectors for attendant vectoring, a field on the VDN and the call vectoring screens indicates attendant vectoring. When attendant vectoring is indicated for VDNs and vectors, all call center-associated fields (such as Skills and BSR) are not displayed.