Example LAI vector

Last Updated : Sep 08, 2012 |

The following example shows how an LAI vector can be written to trigger path-replacement at the terminating switch.

Note:

In order for a path-replacement to be attempted, the incoming and outgoing trunks that are used for the call must be administered with the Supplementary Service Protocol field set to b.

LAI-initiated path-replacement vector

1. wait 0 seconds hearing music
2. queue-to skill n if available-agents < 6
3. route-to number ARS number for ISDN trunk with cov n
4. wait 999 seconds hearing ringback

At the receiving Communication Manager, the vector that processes the incoming call must use an announcement, or wait hearing music vector command to enable path-replacement.