Accept New Service: In this state, Session Manager accepts incoming calls.

When Session Manager is in Accept New Service state, Avaya Aura® Device Services contact services works uninterrupted.

Deny New Service: In this state, Session Manager denies any new call attempts and service requests.

When Session Manager is in Deny New Service state, Avaya Aura® Device Services Contact Services do not work. Avaya Aura® Device Services is also placed in Deny New Service state and sends an HTTP/503 error for all add, update, and delete requests for contact service.

Maintenance Mode: In this state, Session Manager is placed in a dormant state for maintenance.

When Session Manager is in Maintenance state, Avaya Aura® Device Services Contact Services do not work. Avaya Aura® Device Services is also placed in Maintenance state and sends an HTTP/503 error for all add, update, and delete requests for contact service.