DOCSHUB DOCSHUB
  • Library
  • Avaya Support Site Avaya Learning Blogs Videos & Podcasts Knowledge base Report Product bugs
Deutsch English Español (México) Français Français (Canada) Italiano Magyar Nederlands Polski Português (Brasil) Română Русский עברית العربية 中文(简体) 中文(繁體) 日本語 한국어
Login
DOCSHUB DOCSHUB
  • Library
  • Avaya Support Site Avaya Learning Blogs Videos & Podcasts Knowledge base Report Product bugs
  • Deutsch English Español (México) Français Français (Canada) Italiano Magyar Nederlands Polski Português (Brasil) Română Русский עברית العربية 中文(简体) 中文(繁體) 日本語 한국어
Login

Deploying Avaya Aura® Device Services

Table of Contents

Type to filter navigation items by title
  • Legal
  • Introduction
    • Purpose
    • Unsupported platform
    • Discontinued support on System Manager SDM
  • Avaya Aura® Device Services overview
    • What’s new in Avaya Aura® Device Services
    • Solution topology
    • Geographically distributed system topology
    • Automatic configuration flow
    • Components
    • Data retention
    • Data encryption
    • Deployments with Avaya Aura® and without Avaya Aura®
  • Planning
    • Required skills and knowledge
    • Data required for installation
    • Virtual machine requirements
      • Supported hardware for VMware
      • Supported hardware for ASP Server
      • Supported servers
      • Avaya Aura® Device Services support for Avaya Solutions Platform and Avaya Common Server Release 3
      • Software requirements
      • Supported ESXi version
      • Supported ASP Server
      • Avaya Aura® Device Services virtual machine resource requirements
      • Resources profile specifications for Avaya Aura® Device Services on Amazon Web Services
    • Virtual disk volume specifications
    • Networking considerations for Amazon Web Services
      • Connection types
    • Considerations for migrating from a standalone to a cluster environment
    • System Manager geographic redundancy
    • Considerations for large cluster deployments
      • Data center topology configuration in System Manager
      • Network latency requirements
      • Considerations for geographically distributed systems
    • Utility Server deployment considerations
    • LDAP authentication domain requirements
    • Third-party CA-signed certificates
      • Certificates required for an Avaya Aura® environment
        • Configuring third-party identity certificates for System Manager
      • Certificates required for an environment without Avaya Aura®
    • Cassandra clustering configuration on Avaya Aura® Device Services
    • Cassandra clustering and data replication configuration on System Manager
      • Checklist for Cassandra clustering configuration on Session Manager
      • Adding a data center
      • Assigning Session Manager to a data center on System Manager 8.x
      • Assigning Session Manager to a data center on System Manager 10.x or later
    • External load balancer requirements
      • Nginx load balancer requirements
      • Port configuration for an external load balancer
    • Prerequisites for SSO configuration
      • Prerequisites for SAML v2.0 and OAuth2 SSO configuration
      • Prerequisites for Device Authorization Flow configuration
      • Prerequisites for Workspaces SSO configuration
    • Configuration tools and utilities
    • Characters supported for Avaya Aura® Device Services passwords
    • Aliases
      • app commands
      • cdto commands
    • System layer commands
      • sys secconfig command
      • sys versions command
      • sys volmgt command
      • sys smcvemgt command
      • sys ipv6config command
      • passwdrules command
      • Data encryption commands
        • encryptionPassphrase command
        • encryptionRemoteKey command
        • encryptionLocalKey command
        • encryptionStatus command
    • Using the Tmux utility
  • Initial setup
    • Deployment methods
    • Downloading software from PLDS
    • Changing the administrative user password during the first logon
  • Initial setup for OVA deployments
    • Installation checklist for OVA-based deployments
    • VMware deployment options
      • Deploying the Avaya Aura® Device Services OVA using the vSphere Client
        • VM Deployment Configuration Parameters, Network Parameters, and Data Encryption field descriptions
      • Deploying the Avaya Aura® Device Services OVA using the Host Client connected directly to the ESXi host
      • Deploying the Avaya Aura® Device Services OVA through Solution Deployment Manager from System Manager
        • Application Management field descriptions
    • Logging on to the Avaya Aura® Device Services console on VMware
    • Enabling IPv6 support at the system layer
    • Enabling FIPS mode
      • Disabling FIPS mode
    • Enabling additional STIG hardening
      • Disabling additional STIG hardening
    • Configuring UEFI Secure Boot for OVA-based virtual machines
      • Checking the UEFI Secure Boot status
  • Initial setup for software-only deployments
    • Initial setup for software-only VMware deployments
      • Software-only installation checklist for VMware-based environment
      • Red Hat Enterprise Linux installation
        • Disk partitions for software-only deployments
      • Creating disk partitioning for VMware-based software-only deployments
      • Creating an administrative user
      • Additional packages required by Avaya Aura® Device Services
        • Installing additional RHEL 9.6 packages manually
      • Enabling the Haveged service
      • Enabling FIPS for software-only systems
      • RHEL packages management
        • Enabling required RHEL repositories
      • Installing the system layer
      • Checking the Chrony service status
      • Checking the connection to System Manager and Session Manager
      • Enabling IPv6 support for software-only deployments
    • Initial setup for software-only deployments on Amazon Web Services
      • Software-only installation checklist for Amazon Web Services
      • Prerequisites for software-only deployment on AWS
      • Creating and applying load balancer certificates
      • Creating a key pair
      • Creating security groups
        • Traffic rules for the Avaya Aura® Device Services security group
        • Traffic rules for the Utility Server security group
        • Traffic rules for the Avaya Aura® Device Services load balancer security group
        • Traffic rules for the Utility Server load balancer security group
      • Installing RHEL 9.6 on AWS
        • Configuring DNS settings on RHEL
      • Configuring security groups for the secondary eth1 interface
      • Enabling root access
      • Creating disk partitioning for software-only deployments on AWS
      • Prerequisites for installing the system layer on AWS
      • Creating target groups
      • Creating and configuring Elastic load balancers
      • Configuring idle timeout
  • Avaya Aura® Device Services installation
    • Avaya Aura® Device Services installation checklist
    • Installing Avaya Aura® Device Services
      • Timeout values for Cassandra and Keycloak operations
      • testUser validations
      • Utility Server VIP and FQDN in AWS cluster deployments
    • Installing Avaya Aura® Device Services in an environment without Avaya Aura®
    • Avaya Aura® Device Services cluster installation
      • Installing an Avaya Aura® Device Services cluster
      • Initial cluster node installation
      • Installing additional non-seed nodes
      • Installing additional non-seed nodes in an environment without Avaya Aura®
      • Configuring RSA public and private keys for SSH connections in a cluster
      • Changing the LDAP parameters after installing an Avaya Aura® Device Services cluster
      • Changing the seed node of a cluster
      • Configuring the virtual IP address for Avaya Aura® Device Services clusters
      • Configuring an additional seed node
    • Performing a silent installation
    • Enabling the Enhanced Access Security Gateway from the CLI
    • Running the post-installation script
    • Checking for DRS synchronization
    • Creating an AIDE baseline database
    • Changing the default password for automatic backups
    • Uninstalling Avaya Aura® Device Services
    • Uninstalling the system layer
  • Initial configuration with the Avaya Aura® Device Services configuration utility
    • Configuring Avaya Aura® Device Services using the configuration utility
      • Front-end host, System Manager, and certificate configuration
      • LDAP configuration
        • Supported characters for LDAP attributes
      • LDAP advanced parameters
      • Cassandra DB user and password
        • Changing the Cassandra user name and password
      • Clustering configuration
      • Utility Server configuration
      • Advanced configuration
    • Configuring the Avaya Aura® Device Services server firewall
    • Configuring additional ports in Avaya Aura® Device Services server firewall in 10.x releases
    • Enabling Open LDAP replication
      • Re-enabling Open LDAP replication after removing a node from a cluster
    • OAuth configuration
      • Authorization realm configuration on UC servers and Avaya Workplace Client
      • Configuring Keycloak settings
        • Starting and stopping the Keycloak service
      • Logging in to the Keycloak web administration portal
      • Obtaining the client secret
      • Creating client mapping
      • Modifying the attribute mapping between the third-party identity provider and Keycloak
    • Enabling OAuth database replication in a cluster environment
    • Checklist to Configure Keycloak using a secure LDAP
    • Obtaining LDAP Server Certificate
    • Importing the Certificate into the Keycloak Truststore
    • Configuring LDAPS in Keycloak
  • Configuring Session Manager for cluster environments
    • Managing an incoming call
    • Adding an Avaya Aura® Device Services instance to System Manager
    • Pairing Session Manager with an Avaya Aura® Device Services node
    • Enabling PPM rate limiting for Session Manager
    • Effect of Session Manager on Avaya Aura® Device Services
    • Session Manager operations that impact Avaya Aura® Device Services
  • Deploying Avaya Aura® Device Services on ASP using KVM Cockpit
  • Deploying Avaya Aura® Device Services on ASP using Script
  • LDAP settings configuration
    • LDAP authentication domain requirements
    • LDAP attributes replication to the global catalog
    • Installing LDAP schema snap-in
    • Requirements for LDAP attribute values
    • Indexing an attribute
      • List of attributes to index
    • Saving existing LDAP settings
    • Setting up user synchronization with LDAP after deployment
    • LDAP configuration for Microsoft Active Directory
      • Configuring the binding parameters
      • Configuring the authentication parameters
      • Configuring the role search parameters
      • Configuring the internationalization parameters
      • Configuring the user management parameters
    • Multiple authentication and authorization domains
    • Creating groups in LDAP
    • LDAP attribute mapping
      • Configuration and data mapping use cases
      • Changing the PictureURL attribute
    • LDAP configuration best practices
    • LDAP parameter descriptions
  • SNMP server configuration
    • Alarms configuration for System Manager
      • Setting up an SNMPv3 user profile
      • Setting up an SNMP target profile
      • Assigning the SNMPv3 user profile
    • Alarms configuration for a third-party SNMP server
      • Setting up a third-party SNMPv3 server
      • Configuring Avaya Aura® Device Services to support a third-party SNMP server
      • Verifying third-party SNMP server operation
  • Reverse proxy configuration
    • Checklist for reverse proxy configuration
    • Creating a CSR
    • TLS certificates field descriptions
    • Creating an end entity
    • Creating the certificate using a CSR
    • Uploading a certificate file
    • Synchronizing and installing certificate in a multi-server deployment
    • Downloading the System Manager PEM certificate
    • Installing a CA certificate
    • Creating a TLS server profile
      • TLS server profile screen field descriptions
    • Creating a TLS client profile
      • TLS client profile screen field descriptions
    • Adding a reverse proxy
    • Overriding port configuration in a cluster
  • Remote access configuration
    • Configuring remote access
    • A10 Thunder Application Delivery Controller Configuration
      • Importing the A10 Client SSL Certificate
      • Importing the A10 Server SSL Certificate
      • Importing the CA root certificate
      • Creating the A10 server SSL template
      • Creating the A10 client SSL template
      • Creating an IP source NAT
      • Creating the Avaya Aura® Device Services backend server
      • Creating a virtual server
      • Creating a service group
      • Creating a virtual service
      • Configuring A10 for LDAP searches
      • Configuring A10 for LDAP authentication
  • Troubleshooting
    • Avaya Workspaces Client cannot connect to Avaya Aura® Device Services
    • Service unavailable
    • Admin user is not prompted for password in sudo su
    • Avaya Workplace Client cannot connect to Avaya Aura® Device Services
    • Avaya Aura® Device Services installation fails if the DNS forward and reverse lookup zones are not configured properly
    • Avaya Aura® Device Services installation or upgrade fails due to invalid System Manager certificates
    • Avaya Aura® Device Services installation fails if third-party certificates are used on other Avaya Aura® elements
    • Avaya Aura® Device Services installation fails when using third-party CA identity certificates
    • app commands do not work after a failed installation
    • DNS entries disappear from the /etc/resolv.conf file after restarting Avaya Aura® Device Services
    • runUserDiagnostics tool
    • Data on Cassandra is corrupted
    • Primary System Manager fails
    • Open LDAP replication fails
    • Open LDAP replication fails if Avaya Aura® Device Services uses a custom identity certificate for server interfaces
    • Avaya Workplace Soft Clients are logging out due to a mismatch in the ETAG
    • Utility Server firmware unpack error
    • VM boot failure via SDM client if data encryption enabled
    • Failed to synchronize LDAP2022/LDAP2025 when FIPS mode is enabled
  • Resources
    • Documentation
      • Finding documents on the Avaya Support website
      • Avaya Documentation Center navigation
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
  • Command for viewing certificate details
  • Importing the Avaya Aura® System Manager trusted certificate
  • Importing third-party CA-signed certificates
  • Importing intermediate CA certificates
  • Generating Certificate Signing Requests
  • Creating a Certificate Signing Request (CSR) using OpenSSL
  • Signing identity certificates for Avaya Aura® Device Services using third-party CA certificates
  • Configuring System Manager to trust third-party root CA certificates
  • Viewing the current CA used to sign the Session Manager certificate
  • Importing SIP CA certificate to the Avaya Aura® Device Services trust store
  • LDAP certificates
    • Importing a trusted LDAP certificate
  • Configuring the client certificate policy using the command line interface
  • Uploading and hosting CA certificate files on Avaya Aura® Device Services server
  • Setting up a TLS link for Avaya Scopia® Management
  • LDAP search results and referrals
  • FIPS validated cryptographic modules
    • FIPS validated cryptographic modules
  • Best Practices for VMware features
    • Best Practices for VMware performance and features
      • Timekeeping
      • VMware Tools
      • VMware networking best practices
      • Storage
      • Best Practices for VMware features
        • VMware High Availability
        • VMware vMotion
        • VMware snapshots
      • VMware features supported by Avaya Aura®
  • Creating RHEL virtual machine on Nutanix
    • Uploading the RHEL ISO to Nutanix server
    • Installing RHEL on the Nutanix server
  • Virtual Machine Backup (clone) in ASP
    • Virtual Machine Backups (clone) as an alternative to snapshots
    • Cloning a Virtual Machine on ASP
    • Calculating space for the clone
    • Validating a Virtual Machine Backup (clone)
    • Rolling back using the Virtual Machine Backup (clone)
  • Glossary
    • Cassandra
    • Domain Name System (DNS)
    • Endpoints
    • Fully Qualified Domain Name (FQDN)
    • Network Time Protocol (NTP)
    • Secure Shell (SSH)
    • Simple Network Management Protocol (SNMP)
    • SSL (Secure Sockets Layer) Protocol
    • TCP
    • TLS
    • UDP
Home
Deploying Avaya Aura® Device Services
TCP

TCP

Share this page

  • On LinkedIn
  • On X
  • On Email

PDF Export Options

  • This Topic
  • Entire Document
Last Updated : Apr 25, 2014 |
Devices
Avaya Aura® Device Services
Deploying
10.3.x
Transmission Control Protocol.
Send Feedback

Topic navigation

Previous Topic

SSL (Secure Sockets Layer) Protocol

Next Topic

TLS

In this article

STAY CONNECTED

Twitter Youtube Linkedin
Footer Icon
  • Sitemap
  • Terms of use
  • Privacy
  • Cookie Policy
  • Trademarks
  • Accessibility
© 2026 Avaya LLC