Open LDAP replication fails

Last Updated : Feb 13, 2020 |
Prolog information

Condition

Open LDAP replication fails. The /var/log/Avaya/openldap/openldap.log file contains entries such as the following:
  • Server unwilling to perform
  • ldap bind failed
  • syncrepl: consumer state is newer than provider

Solution

  1. Log in to the Avaya Aura® Device Services CLI as an administrator.
  2. Run the following command:
    ADDITIONAL INFORMATION: sudo systemctl restart slapd
  3. Repeat the steps above on all remaining nodes in the cluster.
  4. Review the /var/log/Avaya/openldap/openldap.log file and ensure that it does not contain any error messages.
  5. If the /var/log/Avaya/openldap/openldap.log file still contains error messages, do the following:
  6. On all nodes in the cluster, run the following commands:
    ADDITIONAL INFORMATION: cdto openldap
    sudo ./recover_openldap.sh
  7. Enable Open LDAP replication again.