Verifying Avaya Aura Application Enablement Services

Last Updated : Sep 26, 2022 |

Procedure

  1. Log in to the Application Enablement Services interface as an administrator.
  2. In the navigation pane, click Status > Status and Control > DMCC Service Summary.

    In the right pane, Application Enablement Services displays the DMCC Service Summary – Session Summary page.

  3. Verify that an active session with the username configured in the section Administer Avaya Contact Recorder User for DMCC is present.
  4. Verify that the # of Associated Devices column reflects the number of virtual IP softphones that Avaya Contact Recorder uses.
  5. In the navigation pane, click Status > Status and Control > TSAPI Service Summary.

    In the right pane, Application Enablement Services displays the TSAPI Link Details screen.

  6. Verify that the Status column reflects the status as Talking.