Purpose

Last Updated : Nov 24, 2020 |

This document provides information on how to integrate Avaya Proactive Outreach Manager with:

  • Avaya Aura® Communication Manager

  • Avaya Aura® Session Manager

  • Avaya Aura® System Manager

  • Avaya Experience Portal

  • Call Management System

  • Avaya Contact Recorder

  • Avaya Oceana®

  • Avaya Workspaces for Call Center Elite

  • Avaya Control Manager

This document is intended for users who want to integrate Avaya Proactive Outreach Manager with any of these products. Before starting the integrations, ensure you have working knowledge of these products. For more information, refer to the respective product documentation suite.