Adding a SIP connection for Session Manager

Last Updated : May 18, 2022 |

Procedure

  1. Log on to the Experience Portal Manager web page using and Administrator account.
  2. In the navigation pane, click System Configuration > VoIP Connections.
  3. On the VoIP Connections page, click the SIP tab.
  4. Click Add.
  5. On the Add SIP Connection page, do the following:
    1. In the Name field, enter an appropriate name for the SIP connection.
    2. In the Enable field, keep the default value Yes.
    3. In the Proxy Transport field, select TCP or TLS based on your configuration.
    4. Select one of the following:

      • Proxy Servers

      • DNS SRV Domain

    5. Optional If you select Proxy Servers, enter the IP address of the Security module of Session Manager in the Address field.
    6. Optional If you select DNS SRV Domain, enter the domain name of the DNS server in the DNS SRV Domain field.

      For example, abc.com.

    7. In the SIP Domain field, enter the domain of Session Manager.
    8. In the Maximum Simultaneous Calls field, enter the maximum number of calls that this trunk can handle at a time.
  6. Click Save.