Logging in to the Device Enrollment Services web portal

Last Updated : Aug 25, 2022 |

About this task

Log in to the Device Enrollment Services web portal to access the functionality enabled for your account type.

Use the latest version of any of the following browsers:

  • Google Chrome

  • Mozilla Firefox

  • Microsoft Edge

  • Safari

Procedure

  1. In your browser, navigate to https://des.avaya.com to access the Device Enrollment Services web portal Login page.
  2. Optional In the top right corner of the screen, select your preferred language for the Device Enrollment Services web portal from the list.
  3. Do one of the following to log in:

    • Enter your account credentials in the Username and Password fields, and click Log in.

      If you forget your password, see Resetting your password.

    • Click Avaya-SSO and then enter your email address and password.

    If your user identity certificate is imported in the browser, select the certificate when prompted, click OK, and click Continue.

    For successful authentication, the common name in the certificate must match your login name.

Next Steps

If two-factor authentication is enabled for your account, enter a code before accessing Device Enrollment Services. For more information, see Using two-factor authentication to access Device Enrollment Services.