Adding a reseller account

Last Updated : Apr 09, 2021 |

About this task

A reseller supplies communication equipment to customers. A reseller administrator can:

  • Create customer accounts.

  • Add customer sites and profiles.

  • Perform site management and generate enrollment codes.

  • Activate or deactivate devices.

  • Claim or release devices.

Service providers can create a reseller account. However, only Avaya personnel can create a service provider account. This document is not intended for Avaya personnel, and therefore, it does not describe how to create service provider accounts.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Company Accounts > Account Management.
  2. Click Add.
  3. In the Basic Information section, do the following:
    1. In the Account Type field, click Reseller.
    2. In the Account Name field, type an appropriate account name.
    3. Provide the contact’s first and last name, business phone number, and business email address.
    4. Optional In the BP Link ID field, enter the Avaya Business Partner ID for the account.

      You can link a reseller account with your service provider account using the BP link ID.

  4. In the Company Address section, enter the company address.
  5. Optional In the Services section, enable Two Factor Authentication by moving the switch to the right.

    Two Factor Authentication adds a layer of security to your account. For more information, see Using two-factor authentication to access Device Enrollment Services.

  6. Click Submit.

Next Steps

Add the account administrator for the reseller account. When you add an account administrator, you can create a temporary password for the account.

Related information
Adding an account administrator
Sending an account linking request