Updating an account

Last Updated : Mar 07, 2023 |

About this task

You can update an account settings. The fields available for editing depend on the account type. You cannot change the account type, but you can change the account name.

You can also upload a root CA certificate for the account. The root certificate identifies the user certificate, which is used for logging in to the Device Enrollment Services web portal. When a public Certificate Authority (CA) generates the certificate, you do not need a client root certificate. The common name in the certificate must match the login name of the user. For a list of public CAs, see List of public CAs.

Note:

When you upload a new basic provisioning settings zip file, Device Enrollment Services overwrites all previously uploaded files. If you previously uploaded a basic provisioning file for a site and added or updated new files, you must add the new files to the previously uploaded basic provisioning zip bundle instead of uploading a single file in the basic provisioning zip bundle. The previously uploaded zip file can be downloaded from the site configuration.

For example, if you upload a certificate for a site where the settings files are uploaded, create a basic provisioning zip bundle with the certificate file with the previously uploaded configuration files. After you create a basic provisioning zip bundle, upload the basic provisioning zip bundle for the site.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Company Accounts > Account Management.
  2. Select the required account from the list.
  3. Click Edit.
  4. Update the required fields.

    You cannot change the account type.

  5. Optional In the Client root CA field, perform one of the following:

    • If the root certificate is not uploaded, click Select File and upload the certificate.

    • If the root certificate is uploaded, click download to download and view the certificate file.

  6. Click Submit to save your changes.