Adding an account administrator

Last Updated : Jan 10, 2023 |

About this task

After adding a reseller or customer account, you must add an administrator for the account.

Administrators can perform operations with claimed devices and manage other administrators for your account. As a service provider administrator, you can also manage reseller and customer accounts. A reseller administrator can manage customer accounts.

Procedure

  1. On the Device Enrollment Services web portal, navigate to Company Accounts > User Management.
  2. Click Add.
  3. In Account Name, select the required account.
  4. Enter the first name and last name of the account administrator.
  5. In Email ID, enter an email address.
  6. In Login Name, enter a username for the account administrator to log in to Device Enrollment Services.
  7. In Password and Confirm Password, enter a temporary login password.

    After logging in to Device Enrollment Services for the first time, the new account administrator receive prompts to change their password.

  8. From User Locale, select the preferred language.

    The Device Enrollment Services web portal for the selected account is displayed in the selected language.

  9. Click Submit.

Result

After you add the account administrator, the account administrator receives an email with credentials for logging into Device Enrollment Services.