Signing up for a Device Enrollment Services account

Last Updated : Jun 22, 2023 |

About this task

You can request a service provider, reseller, or customer account if you do not have one. When a service provider or reseller creates a customer account, you cannot log in to Device Enrollment Services with that account. You must sign up for a new customer account to log in to Device Enrollment Services. If you have an existing account and sign up for a new one, there is no link between your existing account and the new one.

After you submit the request, an Avaya administrator reviews the information provided and accepts or declines the request. You receive a confirmation email when the administrator accepts your request.

Procedure

  1. On a web browser, navigate to https://des.avaya.com to access the Device Enrollment Services web portal Login page.
  2. Optional In the top right corner of the screen, select your preferred language from the list.
  3. Click Click here to request access.

    The Device Enrollment Services displays the Sign Up for your Devices Enrollment Services Account page.

  4. In the Company Information section, from the My Relationship with Avaya field, click the appropriate account.

    You can request a service provider, reseller, or customer account.

  5. Do one of the following:

    • If you request a service provider or reseller account, in the BP Link ID field, type the Avaya Business Partner ID for the account.

    • If you request a customer account, in the SAP Sold to Number/ Functional Location (FL) field, type the numeric ID for the account.

  6. In the Company Name field, type the name of the company.
  7. In the Contact Information section, do the following:
    1. Type your first and last name, business phone number, and business email address.

      The business email address that you provide here is used as your login name.

    2. From User Locale, select your preferred language for the Device Enrollment Services web portal.
  8. In the Company Address section, type the address of the company.
  9. In the Additional Information field, type additional information that assists the administrator in deciding whether to grant access.

    For example, why do you need require access to Device Enrollment Services?

  10. Select the I accept Avaya’s Terms and Conditions check box.
  11. Click Request Access.
Related information
Device Enrollment Services account types