When you install a new System SD card in an IP500 V2 or IP500 V2A system, a default set of languages is loaded on the card. You can upload additional language prompt sets if required. For example, when you upgrade to a new release of software, it is possible that new features require additional prompts. See Uploading additional language prompts for more information.

You can also reload languages that are already installed on the System SD card. For example, you can reload languages if new prompts have been added in a maintenance release. See Reloading language prompts for more information.

All the prompts for Embedded Voicemail are found in the C:\Program Files (x86)\Avaya\IP Office\Manager\MemoryCards\Common\system\lvmail folder after the IP Office Administrator Applications are installed.