Recording announcements using short codes

Last Updated : Sep 29, 2020 |

There are no default queue announcements for user and hunt groups. The maximum length for announcements is 10 minutes.

There are two default short codes that enable you to record announcements. On existing and upgraded systems these or similar short codes need to be added manually. The default short codes are:

  • 91N; / N."1" / Record Message — Used to record an announcement 1. For example, to record announcement 1 for a hunt group on extension 300, dial *91300# and follow the instructions to record the new announcement.

  • 92N; / N."2" / Record Message — Used to record an announcement 2. For example, to record announcement 2 for a hunt group on extension 300, dial *92300# and follow the instructions to record the announcement.