Configuring User Voicemail Email

Last Updated : Sep 29, 2020 |

Procedure

  1. Using IP Office Manager, receive the configuration from the system.
  2. In the navigation pane, click User and select the required user.
  3. Select Voicemail.
  4. In the Voicemail Email field, enter the user's email address.
  5. In the Voicemail Email section, click one of the following radio buttons:
    • Off — If select, voicemail email is not used. Users can select this mode by dialing *03 from their extension.

    • Copy — If selected, each time a new voicemail message is received in the voicemail mailbox, a copy of the message is attached to an email and sent to the email address. There is no mailbox synchronization between the email and voicemail mailboxes. For example, reading and deleting the email message does not affect the message in the voicemail mailbox or the message waiting indication provided for that new message.

    • Forward — If selected, each time a new voicemail message is received in the voicemail mailbox, that message is attached to an email and sent to the email address. No copy of the voicemail message is retained in the voicemail mailbox and their is no message waiting indication. Like the Copy option, there is no mailbox synchronization between the email and voicemail mailboxes. Users can select this mode by dialing *01 from their extension.

    • Alert — If selected, each time a new voicemail message is received in the voicemail mailbox, a simple email message is sent to the email address. This is an email message announcing details of the voicemail message but with no copy of the voicemail message attached. Users can select this mode by dialing *02 from their extension.

  6. Click OK.
  7. Save the configuration back to the system (File > Save Configuration).