1.

Upgrade prompts

A set of prompts are provided on Embedded Voicemail memory cards supplied by Avaya. However these may not match the full set of prompts required for new features in your systems installed version of IP Office.

2.

Configuring Embedded Voicemail

Set the IP Office to use Embedded Voicemail and set the maximum record time for messages, greetings and prompts.

3.

User mailbox configuration

Configure the personal settings for individual users.

4.

Hunt group mailbox configuration

Configure the settings for any hunt groups where voicemail is required. This includes configuring message waiting indication and mailbox access which are not enabled by default.

5.

Auto attendant configuration

Setup any required auto attendant services and associate them with incoming call routes.