Checking the prompt sets

Last Updated : Sep 29, 2020 |

About this task

Additional Embedded Voicemail features added in new IP Office releases may require new prompts. The system can be checked to see if it is reporting that any expected prompts are missing.

Procedure

  1. From the Start menu, select IP Office > Monitor.
  2. Select File > Select Unit.
  3. Enter details for connection to the system.
  4. Select Filters > Trace Options > System > Error.
  5. Click OK.
    Error messages like the following example are output at regular intervals:
    158267586mS ERR: EVM 7p0 upgrade file clips missing
    158267587mS ERR: EVM 7p2 upgrade file clips missing