You can convert pre-recorded audio files for use as mailbox names, greetings and announcements.

• It can take up to 5 minutes before the system begins using a newly uploaded file.

• In all cases, if the user records a new name, greeting or announcement from their phone, the pre-recorded file is deleted.

• You can also use pre-recorded files for auto-attendant prompts. See Using pre-recorded names, greetings and announcements.

The source WAV file must have the following properties:

• 8KHz Mono

• 16-bit PCM Uncompressed

Unlike greetings recorded through the embedded voicemail interface, you cannot loop pre-recorded greetings.