Configuring a Visual Voice button

Last Updated : Sep 29, 2020 |

About this task

For systems being centrally managed through System Manager, this task cannot be performed using IP Office Manager launched from System Manager. You must first disable Under SMGR Administration in Security Settings before you perform this task.

The Visual Voice feature is not available on all telephones. It requires an Avaya telephone with a multi-line (more than two) display.

Procedure

  1. Using IP Office Manager, receive the configuration from the system.
  2. In the navigation pane, click User and select the required user.
  3. Click the Button Programming tab.
  4. Click the button line that you want to change.
  5. Right-click in the Action field.
  6. Select Emulation > Visual Voice.
  7. Click OK.
  8. Repeat this procedure for other users as required.
  9. Save the configuration back to the system (File > Save Configuration).