Default short codes

Last Updated : Jul 25, 2022 |

The following default system short codes can be used with embedded voicemail.

Feature / Code

Description

Voicemail Collect

*17

Users can access the mailbox associated with their extension.

Voicemail On / Voicemail Off

*18/*19

Switches the diverting of callers to the user's mailbox on or off.

Voicemail Ringback On / Voicemail Ringback Off

*48/*49

Switches new message ringback to the user on or off.

Record Message

The Record Message feature is used to record announcements that are used when callers to a user or hunt group are queued.

*91N

To record an Announcement 1 for user or group extension N.

*92N

To record an Announcement 2 for user or group extension N.

Auto Attendant

The Auto Attendant feature is used to record various auto-attendant prompts. In the default short codes, XX is replaced with the auto-attendant number when dialing.

*81XX

Play and record the auto-attendant's morning greeting.

*82XX

Play and record the auto-attendant's afternoon greeting.

*83XX

Play and record the auto-attendant's evening greeting.

*84XX

Play and record the auto-attendant's menu actions prompt.

*800XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 0 key.

*801XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 1 key.

*802XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 2 key.

*803XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 3 key.

*804XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 4 key.

*805XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 5 key.

*806XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 6 key.

*807XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 7 key.

*808XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 8 key.

*809XX

Play and record the auto-attendant's prompt for a park and page action assigned to the 9 key.

*850XX

Play and record the auto-attendant's prompt for a park and page action assigned to the * key.

*851XX

Play and record the auto-attendant's prompt for a park and page action assigned to the # key.