Deploying MS Teams Direct Routing with IP Office

Assigning an Emergency Policy to Users

Last Updated : Oct 19, 2023 |

Use the following process to assign an emergency call routing policy to a user. This is necessary if you have configured your emergency settings in a policy other than the global emergency routing policy.

This process assigns a policy to individual users and is an example. You can also assign policies to groups of users or globally. For more information, see https://docs.microsoft.com/en-us/microsoftteams/assign-policies-users-and-groups.

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Login to the MS Teams admin portal at https://admin.teams.microsoft.com.
Select Users.
Select the required user or users.
Click Edit settings.
Select the Policies tab and click Edit.
In the Emergency call routing policy drop-down, select the policy to assigned to the user or users and click Apply.

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