Deploying MS Teams Direct Routing with IP Office

Assigning a Voice Routing Policy to a User

Last Updated : Oct 19, 2023 |

Each MS Teams users uses either the default global voice routing policy or the policy specifically assigned to them. You can assign a policy:

Automatically using IP Office synchronization. See Azure Active Directory Synchronization.
Manually using the process below.

This process assigns a policy to individual users and is an example. You can also assign policies to groups of users or globally. For more information, see https://docs.microsoft.com/en-us/microsoftteams/assign-policies-users-and-groups.

Prolog information

Metadata

Keywords:

Login to the MS Teams admin portal at https://admin.teams.microsoft.com.
Select Users.
Select the required user or users.
Click Edit settings.
Select the Policies tab and click Edit.
In the Voice routing policy drop-down, select the policy you want assigned to the user or users, and click Apply.

Next steps

Proceed to Creating Voice Routes.

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